Granola
Granola records the meeting and keeps the transcript. The transcript is the useful part. A summary drops the price, the name, and the date.
Once it's connected, you ask from Claude. The same questions work in ChatGPT if Granola is connected there. You don't retype the call.
Desktop on Mac and Windows. Phone apps on iOS and Android, plus Apple Watch, for a meeting that isn't a video call. granola.ai
Using it inside Claude or ChatGPT
Connect Granola first (Customize > Connectors in Claude, after an admin has added it on Team). Then ask. Point it at the transcript, not the summary.
The follow-up should sound like you. That's tone-of-voice.md, in the folder from Context is king. If the folder isn't selected, say so in the prompt or the sign-off will be generic.
Last week's meetings. Use this when you need the list before you draft anything.
What transcripts do I have from last week?
One follow-up. Use this the same day, for a single call. Swap Company A for the real name.
Take the transcript with Company A and write me a follow-up email. I want:
- An executive summary (maximum two lines)
- Discussion points (three bullet points)
- Next steps (numbered 1 to 3)
Sign off with “Best wishes, Ollie” and make sure you use my tone of voice
The same person, over time. Use this before you speak to them again.
Look across every call I've had with [name].
What's changed since we started?
Which commitments are still open?
What concern keeps coming back?
Quote the meeting each time. Don't merge them into one story.
One topic, across calls. Use this when you want the pattern, not a single meeting. Swap the topic.
Across my recent calls, what do clients keep saying about pricing?
Pull the themes, and quote the line. If they disagree, say so.
More questions in this shape: Getting more from transcripts.
The app, briefly
You need the app recording before any of the prompts above will find a transcript.
- Download Granola, sign in, allow the microphone.
- Connect Google or Outlook calendar so meetings show up.
- On a video call, start it from the desktop app. In person, use the phone, on the table, and say it's there.
- Connect it in Claude under Customize > Connectors. On Team, an admin adds it first. See Connectors and permissions.
A template is the shape of the note other people read. Set one before the first real meeting. Keep the transcript behind it.
## Summary
[2-3 sentences on what was discussed and decided]
## Key points
[Figures and names included]
## Decisions made
[What was agreed]
## Action items
- [ ] [Person]: [task]. [Deadline if it was said]
## Follow-up email
[What was agreed, and the next step. Don't send it.]
If a decision won't be in the audio, type it into Granola during the meeting.
There is a free Basic plan and paid Business and Enterprise plans. Check the price at granola.ai/pricing. On the free plan, history in the app is limited (their page says 30 days). Paid plans keep more. Transcripts can be set to delete after a period you choose. Enterprise can set that for the workspace. Don't tell the team you can search last year until you've checked the plan.
Shared folders exist. A client transcript is not a default post to the whole company.
Before you record
- Read the company policy before you record clients, candidates, or anyone external.
- Say it at the start. "I'm using a notetaker so I don't miss the actions."
- If they say no, stop.
- Don't record a conversation you wouldn't hand over.
- This isn't legal advice. If the sector is regulated, ask first.
Same rules on Security, privacy and compliance.
Granola only hears the microphone. Glance at a figure before you treat it as fact. It isn't the contract. It's the raw material for the follow-up.
Wispr Flow can take transcripts too. If you only want one tool, see Wispr Flow.
Where to start in 30 minutes
- Install it, allow the microphone, connect the calendar.
- Paste the template as the default.
- Record one real meeting. Say that you're doing it.
- Connect Granola in Claude and run "What transcripts do I have from last week?"
- Then the follow-up prompt. Read it before anyone sends it.